Home Users
Following the success of our Smart IT support services for businesses, we extended our high quality IT support to the home user. The service is designed to provide cost effective and local technical support and advice to you in your own home.
Since launching our home IT support services we have serviced thousands of PCs in the local area. We asked our customers what they liked most about our service, the answers they gave us are below:
- We come to you - no extra charge "I like the fact that I don't have to unplug all the cables and hump the computer down to a computer shop. Smart IT engineers come to me, and they don't charge for the call out."
- Quicker response rates "Smart IT engineers have always been able to come out the same or next day to sort my problems. Computer shops just can't offer that sort of response - you're lucky if you get it back the same month!"
- Smart IT are Microsoft Certified Professionals "I paid another IT support company to setup my wireless router and two computers, the guy was here for over four hours and after he left it kept disconnecting. I got Smart IT out who set it up in just 20 minutes and it's worked great ever since. "
- Same quality support, but at a discount price "We have an IT maintenance contract with Smart IT at work and they're great, there's nothing they cant fix. However, I had a problem with my PC at home and really wanted Smart IT to repair it but was worried about the cost. I was surprised to find out that they do a home user discount, which made it cheaper to get a Smart IT engineer out then it was to take it to a nearby computer shop, and these guys are Microsoft Certified Professionals."
- Your computer is safe with us "I once took my PC into a PC shop for a simple repair, I got it back 2 weeks later and they had wiped all my information! Smart IT engineers have assured me that they only wipe the computer as a last resort, and if they needed to they'd always backup all my information before hand. I'd never leave my PC at a PC shop."
The same quality computer support enjoyed by Smart IT supported businesses is now available to home users - at a discounted rate!
Some of the services we offer home users are listed below. However, if it's not listed below and it's computer related we can probably still help, or point you in the right direction.
- Wireless and Wired Networking
- Anti-Virus Solutions
- Virus / Trojan / Spyware Detection and Removal
- Computer Upgrades
- Computer Installation
- Email Setup
- Data Backup / Recovery
- Software / Hardware Installation and Configuration
- ADSL / Broadband / Firewall / Router Configuration
- PC Health Check
- File and Printer Sharing
- Operating System Upgrades and Installation
Appointments are usually available same of next day. The average repair takes less than an hour. Give us a call now on 0845 463 1982 or click here to send us an email and we'll arrange a time to suit you.
